Last Updated: January 25, 2026
1. Introduction Bitfia Technologies Pte. Ltd. (“Bitfia”, “we”, “us”, or “our”) operates the iPint platform and associated services. We are committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and disclose your information when you use our website (bitfia.io, ipint.io), our APIs, or our payment infrastructure (collectively, the “Services”).
By accessing or using our Services, you consent to the data practices described in this policy.
2. Information We Collect We collect information necessary to provide secure, compliant financial services.
2.1 Information You Provide to Us:
Identity Data: Name, date of birth, nationality, and government-issued ID (Passport/National ID) for KYC/KYB purposes.
Contact Data: Email address, phone number, and business mailing address.
Corporate Data: Company registration details, articles of incorporation, and information regarding Ultimate Beneficial Owners (UBOs).
Financial Data: Bank account details, cryptocurrency wallet addresses, and transaction instructions.
2.2 Information Collected Automatically:
Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, products, and services, including clickstream data and page interaction information.
2.3 Blockchain Data:
Please note that due to the nature of blockchain technology, transactions conducted on public ledgers (Bitcoin, Ethereum, etc.) are public and immutable. We have no control over data once it is published to the blockchain.
3. How We Use Your Information We use your data to facilitate seamless cross-border settlements and ensure regulatory compliance. Specifically, we use it to:
Provide Services: Process payments, execute stablecoin conversions, and settle funds to your designated accounts.
Compliance & Security: Perform Identity Verification (KYC), Anti-Money Laundering (AML) screening, and Combating the Financing of Terrorism (CFT) checks.
Communication: Send you transaction confirmations, technical notices, security alerts, and support messages.
Improvement: Analyze usage trends to optimize our infrastructure and user experience.
4. Disclosure of Information We do not sell your personal data. We may share your information with:
Service Providers: Third-party vendors who provide identity verification (KYC), fraud detection, cloud hosting, and customer support services.
Financial Partners: Banking partners, liquidity providers, and payment processors necessary to complete your transactions.
Legal Authorities: Regulators, law enforcement, or government agencies if required by law, court order, or to prevent financial crime.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security We employ institutional-grade security measures to protect your data, including:
Encryption: Data is encrypted in transit (TLS/SSL) and at rest.
Access Control: Strict role-based access controls (RBAC) ensure only authorized personnel handle sensitive data.
Cold Storage: A significant portion of digital assets are held in offline cold storage to prevent unauthorized access.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. typically, financial transaction records are retained for a minimum of 5-7 years to comply with financial regulations.
7. International Data Transfers Bitfia is headquartered in Singapore. Your data may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure your data remains protected in accordance with this policy.
8. Your Rights Depending on your jurisdiction (e.g., GDPR, PDPA), you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal retention requirements).
Object to the processing of your data.
To exercise these rights, please contact our Data Protection Officer at the email below.
9. Cookies We use cookies to personalize content, analyze traffic, and ensure site functionality. You can control your cookie preferences through your browser settings.
10. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.
11. Contact Us If you have any questions about this Privacy Policy or our data practices, please contact us at:
Bitfia Technologies Email: privacy@bitfia.io